Plan the full course of care
For a patient travelling from Wells, discuss the likely number of visits and whether a referral would introduce another location. If someone provides transport, confirm the expected appointment arrangements with them before accepting a course. Ask who receives the findings from an urgent visit and who provides definitive care afterwards. A written plan should make the remaining stages and costs clear, especially when a distant first appointment is only an assessment and later treatment would require more time away from work or caring responsibilities.
