Local treatment planning
Understand the treatment and the local access route before requesting care. The treating practice assesses suitability and confirms any appointment, fees and follow-up.
Urgent dental safety
Seek urgent dental assessment for severe or persistent pain, increasing swelling, a knocked-out adult tooth or bleeding after an extraction. Call 999 or go to A&E for serious facial injury, heavy bleeding that will not stop, or severe mouth or neck swelling affecting breathing or swallowing. Do not wait for an Odenta response.
Contact your usual dentist first for a new urgent problem. If you cannot reach a dentist or do not have one, NHS 111 can advise on urgent dental access. Describe symptoms and changes clearly. Dental hospitals may require triage or referral, so do not assume a hospital has a public walk-in dental clinic.
Local patient planning
For urgent Lancashire dental care, contact your usual dentist or use the current regional helpline and NHS 111 guidance. An allocation is to a particular service and appointment, not permission to attend any clinic in the county. State your location and any difficulty travelling before confirming the visit. If a community referral is also pending, tell the assessor so records can be coordinated. Ask how definitive treatment and maintenance will follow any temporary urgent intervention.
Lancashire and South Cumbria NHS publishes a dental helpline alongside NHS 111. The NHS trust's urgent service allocates appointments through that helpline and does not accept walk-in patients. Its special care and specialist paediatric services require referral. Those arrangements explain public access; they do not mean every local clinic offers routine care or that an Odenta request will reach a participating practice nearby.
Patients travelling between places such as Morecambe, Garstang, Ormskirk or Nelson should check the actual venue and continuing-care plan. Ask whether the proposed service can complete treatment or only address the immediate problem. Where a child or adult requires a referral, establish who will provide ordinary care meanwhile. For repeated appointments, discuss travel and support before the first stage rather than assuming the same arrangements suit every visit.
Use the NHS dentist search for routine NHS care and check directly whether a practice can accept you. An urgent NHS visit does not automatically give you ongoing routine care. Odenta's NHS waiting-list interest is separate from the NHS search and from an individual practice's patient list; it cannot guarantee acceptance or a waiting time.
Understand dental access in EnglandLocal access sources checked . These independent public services are separate from DAN participation. Follow their current instructions.
This shared access guide is also linked from the places below. Public services can have their own boundaries and assessment rules. These links describe guidance, not DAN practice coverage or travel availability.
Practice-supplied service settings describe the requests they can consider. They confirm current capacity and the care they can provide.
Approved DAN practice
Location: Preston
A dental professional assesses the problem, your symptoms and relevant medical history.
Prompt assessment can identify whether pain, swelling, trauma or a broken restoration needs urgent treatment.
An online request is not a diagnosis and does not guarantee a same-day appointment.
Ask whether the quoted fee covers assessment only or includes X-rays and immediate treatment.
This is general information. Your clinician assesses the problem, explains alternatives and agrees your individual plan.
Read the complete emergency dentist guide
For dental practices
Apply through DAN, complete onboarding and control your public profile, services and patient requests. Your practice decides whether it can offer an appointment.
Apply to join DAN