Local treatment planning
Understand the treatment and the local access route before requesting care. The treating practice assesses suitability and confirms any appointment, fees and follow-up.
Urgent dental safety
Seek urgent dental assessment for severe or persistent pain, increasing swelling, a knocked-out adult tooth or bleeding after an extraction. Call 999 or go to A&E for serious facial injury, heavy bleeding that will not stop, or severe mouth or neck swelling affecting breathing or swallowing. Do not wait for an Odenta response.
For urgent dental problems, contact your usual practice or follow your local health board's dental helpline instructions. The correct route can vary by health-board area. The routine Dental Access Portal is not an emergency service: do not wait for an allocation if pain, swelling or injury needs attention.
Local patient planning
An urgent Holyhead patient should contact the appropriate dental route before travelling between the port, station and a possible clinic. Explain whether you are visiting, when you expect to leave and any recent treatment elsewhere. Follow the venue and timing confirmed after triage. If urgent care is only an initial stabilising measure, obtain a clear follow-up plan and ask what information your usual dentist needs before you continue the journey or return home.
North Wales urgent dental appointments are arranged through assessment, not walk-in attendance. Contact your own practice where possible, or NHS 111 Wales if you have no dentist or the problem occurs outside normal hours. Community dentistry is a separate referral service and does not promise an urgent appointment. Routine NHS interest uses the Dental Access Portal instead.
If you have a fixed departure date, tell the clinician before treatment starts and discuss whether another visit is likely. Ask where that visit would take place and how your usual dentist can obtain the findings if you leave Anglesey. For residents, consider whether every stage can be reached reliably, particularly when a specialist or community appointment is offered off the island.
If you do not have an NHS dentist, the Welsh Dental Access Portal lets eligible people register interest in routine NHS care. Health boards allocate places when they become available. Check the official eligibility and application guidance, including applications for children or someone you care for. Keep using your usual practice if you already have one.
Understand dental access in WalesLocal access sources checked . These independent public services are separate from DAN participation. Follow their current instructions.
A dental professional assesses the problem, your symptoms and relevant medical history.
Prompt assessment can identify whether pain, swelling, trauma or a broken restoration needs urgent treatment.
An online request is not a diagnosis and does not guarantee a same-day appointment.
Ask whether the quoted fee covers assessment only or includes X-rays and immediate treatment.
This is general information. Your clinician assesses the problem, explains alternatives and agrees your individual plan.
Read the complete emergency dentist guide
For dental practices
Apply through DAN, complete onboarding and control your public profile, services and patient requests. Your practice decides whether it can offer an appointment.
Apply to join DAN