Plan the full course of care
For an Eglinton patient attending a city-based appointment, identify the exact site and whether it is also the site for later treatment. Explain communication or accessibility needs before attending. If the plan crosses from a general practice to community or hospital care, ask how records will be supplied and who coordinates the next contact. Agree a way of obtaining advice between appointments that does not rely on making an unnecessary journey first. Eglinton appears in nidirect's Easilink coverage list. Ask the operator about the actual appointment journey, required notice and eligibility before making it part of the plan.
