Plan the full course of care
For a Ballymena referral, discuss communication, mobility and carer involvement before the appointment is arranged. Confirm the clinic named in the appointment information rather than travelling to an office from a web search. Ask what records or previous treatment plans the assessing team needs and who will coordinate ordinary dental care afterwards. If the patient cannot manage several journeys, explain this early so the service can discuss the proposed stages; do not assume that an assessment commits the clinic to completing every part of treatment.
