Plan the full course of care
Before accepting an Ongar appointment, check the full outward and return journey, including any help you need to attend. Tell the practice if travel limits the times or number of visits you can manage. Ask how treatment stages and reviews are organised and what happens if another clinician or referral is needed. For care begun elsewhere, provide relevant details so the new clinician can explain whether they are offering an urgent intervention, a second opinion or continuing treatment.
